Accessibility/ ADA
Made in America is an accessible event, and we are dedicated to continually improving out efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our patrons. The following explains the services provided this year. Please read this informational guide thoroughly before sending an inquiry email. For any accessibility-related questions not answered in the guide, please email us (email coming soon). We will do our best to assist you and address your accessibility needs.
Wheelchair Accessibility
The venue is navigable for people with mobility disabilities. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are permitted as well to be brought into the event. If you need to recharge your motorized mobility device, you may do so at the Accessibility Services Hub. Patrons should bring all cords and accessories needed to charge their devices. Chargers must use a 110-volt, 20 amp circuit.
We will not be providing wheelchair or scooter rentals.
ADA Parking
There is no ADA parking onsite.
ADA Loading Zone and Rideshare
The ADA Loading and Unloading Zone is located in the Rideshare Zone. This zone is located on Ben Franklin Highway at Aviator Park next to the Box Office.
ADA Entrance
There will be an ADA entry lane in the north entry chute and south entry chute at the main entrance. Guests with disabilities may use either of these lanes to safely enter the venue. After using ADA Entry, please visit the Accessibility Services Hub so that you can use ADA Entry for the rest of the event.
The exact location of this hub will be labeled on the event map when it is released. At this location, you can:
Get your ADA wristband credential.
Get your ADA questions answered.
Learn about our accessibility services
Wristband Policies
ADA wristbands are good for the whole weekend
DO NOT remove your wristband for the entire duration of the event
One companion wristband will be issued for each disabled patron (exceptions will be made for families with young children)
If a disabled guest wants to switch their companion, please bring the old companion wristband to the Accessibility Services Hub to be reissued
Accessible Viewing Areas
There will be accessible viewing areas made available to ADA patrons at designated stages. To gain access to these areas, please visit us at the Accessibility Services Hub.
Accessible Viewing Area Policies:
Companions may be asked to stand in the back if capacity is reached
Patrons and companions may not smoke in these areas
Patrons may not save spots
Do not block the view of the guests behind you
Accessible Viewing Areas
There will be accessible viewing areas made available to ADA patrons at designated stages. To gain access to these areas, please visit us at the Accessibility Services Hub.
Accessible Viewing Area Policies:
Companions may be asked to stand in the back if capacity is reached
Patrons and companions may not smoke in these areas
Patrons may not save spots
Do not block the view of the guests behind you
Service Animals
Service animals are permitted throughout the venue. However, this does not include emotional support animals, therapy animals, or companion animals. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
All service animals must be registered with the ADA department upon entry into the event.
All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
Service animals must be housebroken and should use the service animal relief area.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
All service animals should have legally required vaccinations (which ADA staff may ask to see for verification).
We ask that you do not leave your animal in your car while you're inside the event, as vehicles without air conditioning on may become too hot and unsafe for any animal.
Effective Communication Requests
We accept requests for any of the following services:
ASL Interpretation
Other forms of Effective Communication
Requests for these services must be emailed to us at least 21 days prior to the event to allow for sufficient preparation. The deadline for this event is Friday, August 12. To submit a request, please email us at requests@tenfiftyent.com with the subject line “Made in America Request”.
Additional Services
First Aid: We have several First Aid locations throughout the venue, noted on the event maps and mobile app, if available. Professional medical staff can help you with your medical needs at these locations.
Special Dietary Needs: The event will have food vendors that provide gluten-free dietary options. For those with special dietary needs beyond what will be offered at the event, please email us for further assistance.
Prescription Medications: All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medic team at the event entry. For more information, please email the info team.
Other Services: If you would like to request large format print/braille literature, guided tours for guests with visual disabilities, assisted listening device systems or another accommodation not listed, please email us. If you require assistance due to pregnancy/nursing, please reach out to the info team.
The following guidelines must be followed:
All service animals must be registered with the ADA department upon entry into the event.
All service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
Service animals must be housebroken and should use the service animal relief area.
Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
All service animals should have legally required vaccinations (which ADA staff may ask to see for verification).
We ask that you do not leave your animal in your car while you're inside the event, as vehicles without air conditioning on may become too hot and unsafe for any animal.
Comments, Questions & Suggestions
Made in America will consider any request by a guest with disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the guest equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to email us for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please don’t hesitate to reach out to us.
We hope you find this guide informative, we look forward to seeing you at Made in America!
