faq's

WHAT COVID PRECAUTIONS WILL BE IN PLACE AT THE FESTIVAL?

The “Made in America” festival will implement all CDC and local public health mandates and guidelines. We will continue to work closely with local city officials. The safety and health of festival attendees and staff are always our first priority.

HOW MANY TICKETS CAN I BUY?

Ticket purchases are limited to Eight (8) 2-Day passes per person.

WHAT IF I NEED TO CHANGE MY ORDER?

Ticket purchases are limited to Eight (8) 2-Day passes per person.

HOW DO I REGISTER MY WRISTBAND?

For Made in America 2022 wristband registration, please visit the link HERE.

IS THE SITE ADA COMPLIANT?

Yes, the site will be ADA compliant. For more information on ADA policies, click here. Comments, Questions, Suggestions:

Meeting the needs of our guests with disabilities at MIA is a never-‐ending commitment. In our quest to continually improve accessibility, we ask that you contact us with your comments, questions and/or suggestions:
EMAIL: ada@madeinamericafest.com

HOW DO I MAKE A MEDIA REQUEST?

Please contact: press@madeinamericafest.com

WHAT CAN I BRING WITH ME TO THE FESTIVAL?

Items allowed inside the venue include:

Factory-sealed plastic water bottles, one per person up to 1 liter
Empty plastic or aluminum water containers, one per person up to 1 liter for re-use at water refill stations (drinking water will be available for purchase and there will be water stations for refilling bottles)
Empty hydration packs (backpacks, waist bands or other hydration items and inserts)
Any transparent plastic, vinyl or PVC bag no larger than 12" x 6" x 12". Purses, bags or clutches no larger than 4.5" x 6.5", subject to search and re-search (all searched bags will be tagged following search)
Blankets and towels
Umbrellas (small hand-held only)
Non-professional cameras, flip-cams, camera phones
Sunscreen, sunglasses, government issued I.D., cash, debit/credit cards, and other personal items

Items NOT allowed inside the venue include but are not limited to:

Weapons and contraband of any kind (regardless of permitting, e.g. Right-to-Carry permits will not be honored)
Drones
Fireworks or explosives
Illegal or illicit substances of any kind
Food and non-water beverages, including alcohol, taken from outside of the venue
Pets (except trained service animals)
Flyers, handbills, posters, stickers (no solicitation or unauthorized vending allowed)
Chairs
Glass containers
Skateboards, motorized vehicles or scooters (excluding motorized wheelchairs or similar equipment for those with mobility issues)
Coolers (unless for medical reasons)
Professional recording devices or cameras (no detachable lenses or tripods meant for commercial use)
Fluorescent plastic lights (glow sticks)
Laser pointers
Spray paint
Balls, balloons and frisbees
Musical instruments
Items that would obstruct others’ view of the stages (kites, flag poles, large signs, etc.)
Any item deemed by security as a risk to public safety

DRONE POLICY

Made in America is a “No Drone Zone”. Drone use is prohibited, and the use of drones over groups of people or over stadiums is a violation of FAA regulations.

CLEAR BAG POLICY

No clear plastic shopping/grocery bags will be permitted. Hydration packs (i.e. camelbaks) that are 1.5L or smaller (must enter empty) and clutch-style bags 6” x 9” (15cm x 23cm). All other bags larger than 6” x 9” (15cm x 23cm) must be smaller than 12” x 6” x 12” (30cm x 15cm x 30cm) and clear. Medically necessary bags and diaper bags are also welcome."

IS THERE AN AGE LIMIT?

The Made in America Festival is an all-ages event. However, to enter the festival beer garden areas and to purchase alcohol, individuals must be 21+ and have valid photo I.D. Underage drinkers will be detained.

WHAT KIND OF FOOD WILL BE AVAILABLE AT MADE IN AMERICA FESTIVAL?

Fans can enjoy a variety of food choices from traditional festival and fair food to food trucks serving local Philadelphia favorites.

WHAT ARE YOUR REFUND OR EXCHANGE POLICIES?

All sales are final. There will be no reissues for lost or stolen tickets. The event is rain or shine. Ticket is for the “Made in America” festival – not for a specific artist. Artists and schedule subject to change without notice. Artist cancellation is not grounds for refund.

WHERE IS WILL CALL LOCATED AND WHEN IS IT OPEN?

Will call is located at Aviator Park. It is highly recommended to pick up your reservations/will call early on Thursday or Friday to avoid long lines and wait times on the days of the festival.Hours of Operation:
Thursday, September 1, 2022 – 12PM – 8PM
Friday, September 2, 2022 – 12PM – 8PM
Saturday, September 3, 2022 – 10AM – 10PM
Sunday, September 4, 2022 – 10AM – 10PM

WHERE CAN I GET HELP WITH MY TICKETS?

If you have any questions relating to ticketing please use the form HERE.

WILL THERE BE RECYCLING AT THE FESTIVAL?

Check back soon for more information re: “Made in America’s” Green Program.

WHO PICKS THE ARTISTS?

JAY-Z personally curates the eclectic mix of artists performing at “Made in America.”

WHY DO PEOPLE NEED TO BUY A TICKET WHEN THEY CAN TRY TO SEE/HEAR IT FROM A NEARBY BUILDING OR STREET?

The best place to enjoy a show is without a doubt inside the venue. The “Made in America” team features some of the most talented audio engineers and visual artists in the industry using state of the art production technology, all of which go into giving fans on the festival grounds the best possible concert experience. Fans that do not have a ticket will be directed away by security. No loitering around the perimeter will be allowed.

IS SMOKING ALLOWED AT THE FESTIVAL?

Smoking is not permitted on any Philadelphia Parks & Recreation property including, but limited to, buildings, playgrounds, ice or skating rinks, fields or courts, pools, picnic areas, walking areas and parking lots.

WHERE CAN I STAY IN PHILADELPHIA?

For more information on where to stay in Philadelphia and more detailed information about your stay, visit www.visitphilly.com

WHAT KIND OF SECURITY AND MEDICAL STAFF WILL YOU HAVE AT THE FESTIVAL?

“Made in America” will have extensive security and medical staff onsite. If, at any time during the festival you need any assistance, seek out the medical tent, or look for a nearby security officer or festival staff member. Security is of paramount importance, as it is our priority to provide a safe and enjoyable weekend for all of our guests.

HOW CAN I RECOVER MY LOST PROPERTY AFTER THE FESTIVAL?

Lost and Found will be open from 11am-4pm on Monday, September 5th at the box office, located at Aviator Park (outside the venue’s main entrance). Starting Tuesday September 6th, lost property can be claimed at the Freedom Mortgage Pavilion (Formally BB&T) located at 1 Harbour Blvd Camden NJ 08103.

WHAT IS PROTOCOL FOR MISSING OR LOST PERSONS?

Missing or lost persons can be brought to the information tents located next to the main merchandise booth on 2100 Benjamin Franklin Parkway.

COMMUNITY HOTLINE

If you are a tenant of the nearby Philadelphia community and would like to reach out for help or have questions please call: (917)732-7501
*Please note there is no one manning this phone line who can answer ticketing questions. All ticketing questions must be routed through the frontgate link above.

CAN I TAKE PUBLIC TRANSIT?

Aside from walking, Philadelphia’s excellent transit system is the best way to get around town. SEPTA is the most comprehensive bus/subway/commuter-rail system in the United States. SEPTA’s vast network of bus, subway, and trolley commuter services will get you anywhere you need to go or at least very close. Find and map your route at www.septa.org.

WHAT ARE YOUR ROAD CLOSURES & PARKING RESTRICTIONS?

For road closures and parking restrictions, please refer to the City of Philadelphia’s detailed information HERE.

GETTING TO PHILADELPHIA BY PLANE?

Philadelphia International Airport is located seven (7) miles from downtown Philadelphia and serves over 25 airlines. American Airlines has a hub in Philadelphia and offers flights from most major cities. Travelers can also take advantage of direct or connecting service from 31 other destinations, such as Ft. Lauderdale, Los Angeles, Oakland, Houston and Seattle. The Airport is easily accessible from Interstates 76, 95, and 476. In addition, rail service to the Airport is available on SEPTA’S High Speed Aiport Line train that operates from 5:25 AM until 11:25 PM daily, every 30 minutes, with easy connections to 30th Street Station (1.2 miles from the festival site)

GETTING TO PHILADELPHIA BY TRAIN?

30th St Station is the main train station serving Philadelphia and only 1.2 miles from the “Made in America” festival site. Amtrak, SEPTA and New Jersey Transit all service 30th St Station. Amtrak operates rail service along the Northeast Corridor stretching from Boston to Washington, and other major cities in the United States and Canada. Local train service is provided by SEPTA, which also connects to NJ Transit trains in Trenton, NJ en route to New York. NJ Transit trains also depart from 30th Street Station for Atlantic City, NJ Amtrak, (800) USA-RAIL SEPTA, (215) 580-7800 PATCO, (856) 772-6900 NJ Transit, (800) 772-2222

GETTING TO PHILADELPHIA BY CAR?

Philly is just two hours from New York City, 90 minutes from Baltimore, three hours from Washington, D.C. and about an hour from Lancaster County, Atlantic City and the New Jersey shore via major highways. For more information on street closures, parking and security in Philadelphia, please visit: http://bit.ly/1nIfPVj

GETTING TO PHILADELPHIA BY BUS?

Philadelphia bus service has daily arrivals from all parts of the country. The Greyhound Bus Terminal is located at 10th and Filbert Streets. Megabus and FixBus are bus services that offer spacious seating, free Wi-Fi and affordable fares. For more local trips, SEPTA’s bus, trolley and subway services will take you anywhere you want to go in Southeastern Pennsylvania. NJ Transit buses service routes between Philadelphia and South Jersey. Also check out the Chinatown Buses for affordable fares between Philadelphia, New York, Washington, D.C., Baltimore and Boston. For more information: Greyhound Lines (215) 931-4075 Megabus 1-877-GO2-MEGA SEPTA, (215) 580-7800 NJ Transit, (800) 772-2222

WHERE CAN I PARK IN PHILADELPHIA?

For a listing of parking options for “Made in America” visit www.philapark.org. Metered parking in the city is often just 1-4 hours, so we encourage parking in a garage or lot.

WILL THERE BE TAXIS AVAILABLE?

Taxis can be found all over Philadelphia. tgm

I HAVE ANOTHER QUESTION ABOUT PHILADELPHIA.

Please contact info@madeinamericafest.com
For partnership inquiries, please contact us here.

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